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First Visit

During your initial appointment either Rita or Nadine will meet with the patient to discuss what brought you in, review your medical history form and take a panoramic x-ray and photos. Dr. Podhouser will then give the patient an exam and present probable treatment. He will also take the time to consult with your general dentist and other specialists involved to ensure that your care is optimally coordinated. Further diagnostic records and impressions may be recommended. In straightforward cases, the treatment plan is confirmed and fees presented at the initial visit. In a complicated case, Dr. Podhouser will take additional time to review the records and a consultation visit will be scheduled to present treatment options.

If you have dental insurance, bring your current insurance card. If you don’t have one, we will need the subscriber number, group number, and phone number. This will save time and allow us to help you in the processing of your claim. IMPORTANT: All patients under the age of 18 years must be accompanied by a parent or guardian at the new patient visit.

Please alert the office if you have a medical condition that may be of concern prior to treatment (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.).

COVID-19 Protocols for Patients Entering our OfficesMust Fill Out Within 24 Hour Of Your Appointment

In order to keep our patients and staff safe for the duration of COVID-19, these protocols are mandatory for patients entering OA.

  • COVID history form & COVID consent form must be filled out within 24 hours of your appointment or we cannot honor your appointment.
  • Please brush and floss your teeth at home prior to coming to your appointment.
  • Upon arrival at the office wait in your car, text the office cell phone at (207) 352-3111 for both Scarborough and North Conway to indicate your arrival. We will alert you when we are ready for you to enter.
  • We are limiting the number of people in the office so we ask, whenever possible, that the patient only comes in for the appointment. If it is a minor’s consultation or first visit, one parent is welcome to accompany and will also follow the safety protocol.
  • Please come into the office wearing a mask.
  • Upon entering the office, we will have the patient sanitize hands, do a touchless temperature check, and a Colgate/peroxyl rinse. If you feel sick, please call to reschedule.

The entire Orthodontic Associates staff is well-equipped and versed with all the proper PPE protocols and feel confident that we are doing everything necessary to keep our patients/staff and Doctors safe. Thank you for your cooperation.