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Financial Policy

For your convenience, we accept all major credit cards, cash, money orders and personal checks. Also, we participate with third party financial companies like Care Credit to help those patients who desire a payment plan beyond our two-year interest-free plan.

Please remember you are responsible for all fees charged by Orthodontic Associates, regardless of your insurance coverage. As a courtesy to those with dental insurance we will gladly file all your dental insurance forms. We are premiere providers with Delta Dental and are part of the Cigna Network Savings Program, which provides a 5% discount for those plans that have an orthodontic benefit.

COVID-19 Protocols for Patients Entering our OfficesMust Fill Out Within 24 Hour Of Your Appointment

In order to keep our patients and staff safe for the duration of COVID-19, these protocols are mandatory for patients entering OA.

  • COVID history form & COVID consent form must be filled out within 24 hours of your appointment or we cannot honor your appointment.
  • Please brush and floss your teeth at home prior to coming to your appointment.
  • Upon arrival at the office wait in your car, text the office cell phone at (207) 352-3111 for both Scarborough and North Conway to indicate your arrival. We will alert you when we are ready for you to enter.
  • We are limiting the number of people in the office so we ask, whenever possible, that the patient only comes in for the appointment. If it is a minor’s consultation or first visit, one parent is welcome to accompany and will also follow the safety protocol.
  • Please come into the office wearing a mask.
  • Upon entering the office, we will have the patient sanitize hands, do a touchless temperature check, and a Colgate/peroxyl rinse. If you feel sick, please call to reschedule.

The entire Orthodontic Associates staff is well-equipped and versed with all the proper PPE protocols and feel confident that we are doing everything necessary to keep our patients/staff and Doctors safe. Thank you for your cooperation.